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The Auto Jockey, Inc., National Do Not Call Registry Compliance Program
gives your company the tools you need to comply with the Federal “Do Not Call” Registry
regulations. Our web based solution gives you an immediate response if the phone
number is on the National Do Not Call Registry, helping to create a Safe Harbor
in complying with the Telemarketing Sales Rule by the Federal Trade Commission (FTC).
Our innovative solutions were designed specifically to deliver the highest degree
of regulatory compliance to all levels of your organization. From high call volume
call centers to the individual agents that manually dial to contact prospective
customers, the Auto Jockey, Inc., “Do Not Call” Solution gives you the protection
and confidence you need.
What are the Federal laws that regulate the Telemarketing industry?
Answer:
Two Federal laws govern the activities of telemarketers, the Telephone Sales Rule
(TSR) administered by the Federal Trade Commissions and the Telephone Consumer Protection
Act (TCPA) administered by the Federal Communication Commissions. The regulations
under both laws were recently amended to include a new National DNC (Do Not Call)
list.
Are there exemptions to these laws?
Answer:
If someone asks you not to call them, it has always been good practice to comply.
Since October 1, 2003, this has been a legislative requirement in the United States,
with fines up to $11,000.00 per incident for failing to comply.
There are exemptions to the national DNC register:
- if a consumer makes a marketing inquiry, they can be called for three months.
- if there is an established business relationship, they can be called for 18 months
from the last transaction date.
There are a number of steps that companies must take to ensure that they have a
"safe harbor" for honest mistakes.
Call Center/Agent Call List Checking
This feature allows our clients to purge phone numbers that appear on the Federal
“Do Not Call” Registry list. The system has the ability to process large calling
lists within a few minutes. Individual agents also have the ability to type in or
cut and paste small lists of phone numbers and verify whether or not a number appears
on Federal “Do Not Call” Registry lists.
AutoJockey.com updates the list monthly, and will continually maintain
the list beyond the requirements of the FTC.
AutoJockey.com can provide personalized training for you and your
staff on compliance rules and procedures.
AutoJockey.com will provide reports showing every number checked
by your company, identifying the person who checked the number and the time.
AutoJockey.com will provide online access to the National “Do Not
Call” Registry search tool that allows you to easily check the number against the
Federal “Do Not Call” list that is maintained by AutoJockey.com to assure accuracy.
AutoJockey.com monitors changes in the Federal “Do Not Call” Registry
legislation and procedures, and notifies your company of any pertinent changes via
email.
Protect your company. Contact us today.
We can have your procedures in place
in a matter of hours.
Auto Jockey, Inc. 817-469-4744
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